Refund Policy

Refund Policy

RETURN FOR REFUND

Returning a product for a refund is very easy, just contact us and ask for a refund (specifying the reason)

Proceed with the packaging of the products and their shipment to our warehouses.

Remember that the return shipment is at your expense, preferably send a ordinary parcel by post (fast, reliable and cheap).

The refund will be made within 10 days of receiving the package in our warehouse.

 
 

Return and Exchange

If for any reason you want to return a product for a return or an exchange it is possible within 10 days of receiving the goods.

RETURN FOR REFUND

Returning a product for a refund is very easy, just contact us and ask for a refund (specifying the reason)

Proceed with the packaging of the products and their shipment to our warehouses.

Remember that the return shipment is at your expense, preferably send a ordinary parcel by post (fast, reliable and cheap)

EXCHANGE OF GOODS

The exchange of goods is not possible, it will be possible to place another order

Address to which returns should be sent:

Dalita

Via Scura 19

95010 Santa Venerina (CT)

Italy

We remind you that the products must be returned in their original packaging and that the packaging must be the same as the one received or of equal strength and that preserves the integrity of the products and their packaging.

It is therefore strictly forbidden to stick adhesive tape on the original packaging of the products, the products must be returned in excellent condition, we do not accept used products or those that have obvious signs of wear.

Returns that do not comply with these rules will be considered invalid and will therefore be rejected to the sender